Datenschutzerklärung

 

Privacy Policy

Last updated: 18.06.2026

This Privacy Policy describes how Loraé (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including:

  • Web browser information
  • IP address
  • Time zone
  • Cookies installed on your device

When you make a purchase, we may also collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you
  • Provide customer support
  • Screen for fraud or risk
  • Improve and optimize our website
  • Send updates, promotions, or marketing (if you opted in)

3. Sharing Your Information

We only share your personal data with trusted third parties necessary to operate our business, such as:

  • Payment processors
  • Shipping and fulfillment partners
  • Shopify platform and apps used in our store
  • Legal authorities if required by law

We do not sell your personal information.

4. Cookies

We use cookies to improve your browsing experience, analyze website traffic, and understand customer behavior. You can disable cookies in your browser settings, but some parts of the site may not function properly.

5. Data Retention

We retain your Order Information for our records unless and until you request deletion.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent for marketing

To exercise these rights, contact us below.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services

We use third-party services (such as Shopify, payment gateways, and shipping providers). These providers have their own privacy policies regarding how they handle your data.

9. International Data Transfers

As Loraé is based in the United Arab Emirates, your data may be processed outside your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

11. Contact Us

If you have questions or wish to exercise your data rights, contact us:
Email: info@lorae.de